At INSÉRIF, we take great pride in every piece we create. While perfection is always our goal on the rare occasion we fall short but we're committed to putting things right.
Please inspect your order upon delivery and contact us within 48 hours if your item is defective, damaged or incorrect. To help us assess the issue as quickly as possible, please provide clear photographs and videos. Once reviewed, we'll work with you to resolve the issue promptly.
As our products are handcrafted and personalised, we do not accept returns for normal wear and tear or personalised items unless they are faulty.
If you need any assistance, please contact us at support@inserif.com.